Software Process Management Blog #2
For this post, I reviewed "How NC State’s Tech Transfer Office Cut Compliance Risk & Recovered $200K" by Kate Meda. This blog covers a compelling transformation in academic operations. Faced with mounting compliance challenges and fragmented documentation, NC State’s Office of Research Commercialization turned to Process Street to automate workflows and standardize procedures. This shift enabled the team to streamline interdepartmental coordination, especially between finance and legal, while reinforcing governance and accountability. As a result, the office recovered $200,000 in previously lost revenue and significantly reduced compliance risk. Staff engagement improved as roles became clearer and documentation more accessible. Assistant Director Nicholas LeBlanc emphasized how automation brought their SOPs “to life,” making processes not only more efficient but also more transparent. I think this blog is a powerful example of how software process management can di...